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Q:

Why choose Health One?
A: By forming a relationship with Health One, your employer is locking in the best overall value in health care available in Northwest Georgia. Your employer is committed to providing you with access to quality providers that care about your health and what you pay for it.
Q: How do I select a doctor?
A: Your employer has provided you with a choice of hundreds of doctors in a tri-state area including Georgia, Alabama, and Tennessee. Chances are, your current doctor is already a Health One participant. If you don't have a doctor, simply choose one from our provider directory Our providers are clinically experienced and have passed our credentialing review.
Q: What hospitals can I use?
A: You may choose from the many facilities in our directory.
Q: What are the benefits?
A: By using your insurance card every time you go to a provider, you are entitled to competitive, negotiated rates for physician and hospital care. 
Q: How do I use the network of providers and receive the best benefits available to me?
A: Choose a provider from the extensive list contained in the provider directory.
Q: What about services not available in the network?
A: Few services are unavailable in our network area.  Health One includes major trauma centers and specialized care in both Atlanta and Chattanooga. If you have any questions, please contact your company's Human Resources department or Third Party Administrator.
Q: What happens if I go out of network?
A: If you choose not to use a provider in our network, you are subject to a reduced benefit level.
Q: What if I am out of town and there is an emergency?
A: Please check with your employer to determine how benefits in this situation are handled.

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