Q: |
Why choose Health One? |
| A: |
By forming a
relationship with Health One, your employer is locking in the best overall value in health
care available in Northwest Georgia. Your employer is committed to providing you with
access to quality providers that care about your health and what you pay for it. |
| Q: |
How do I select a doctor? |
| A: |
Your
employer has provided you with a choice of hundreds of doctors in
a tri-state area including Georgia, Alabama, and Tennessee. Chances
are, your current doctor is already a Health One participant. If you
don't have a doctor, simply choose one from our provider
directory Our providers are clinically experienced and have passed
our credentialing review.
|
| Q: |
What hospitals can I use? |
| A: |
You may choose from the many
facilities in our directory.
|
| Q: |
What are the benefits? |
| A: |
By using your insurance card every time you go to
a provider, you are entitled to competitive, negotiated rates for physician and hospital
care. |
| Q: |
How do I use the network of providers and
receive the best benefits available to me? |
| A: |
Choose a provider from the extensive
list contained in the provider
directory.
|
| Q: |
What about services not available in the
network? |
| A: |
Few services are unavailable in our network
area. Health One includes major trauma centers and specialized care in both Atlanta
and Chattanooga. If you have any questions, please contact your company's Human Resources
department or Third Party Administrator. |
| Q: |
What happens if I go out of network? |
| A: |
If you choose not to use a provider in our
network, you are subject to a reduced benefit level. |
| Q: |
What if I am out of town and there is an
emergency? |
| A: |
Please check with your employer to
determine how benefits in this situation are handled. |